Tahoe Time Machine Failure on Samsung T7
ISSUE
Every good storage failure starts innocently.
Plug in a brand-new Samsung T7.
Select it in Time Machine.
Click “Use Disk.”
Allow macOS to format the drive automatically.
Let the backup run. It may even complete once — maybe even a few more times.
Then it fails with a generic error:
“An error occurred while preparing the backup.”
Time Machine consistently failed during the “Preparing backup” phase on macOS 26.3 (Tahoe).
We checked the usual villains:
| Check | Result |
|---|---|
Internal APFS snapshots |
Healthy |
tmutil snapshot |
Instant |
| Permissions | Fine |
| Volume role | Backup |
| Free space | Plenty |
Everything looked correct.
Observed Symptoms
Backup stalled at:
BackupPhase = PreparingSourceVolumes
Percent = -1
Error message:
“An error occurred while preparing the backup.”
I then ran:
log show --last 10m --predicate 'process == "backupd"' --style syslog | tail -40
backupd log showed:
[TMSnapshot] fs_snapshot_list failed: Operation not supported
- Internal APFS snapshot creation (
tmutil snapshot) worked instantly. - Destination disk (Samsung T7 4TB) was APFS formatted and showed:
Role: Backup
Despite correct filesystem type and role assignment, Time Machine refused to proceed.
DISCOVERY
diskutil list disk2
Inspection of the physical disk layout revealed:
/dev/disk2 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *4.0 TB disk2
1: Microsoft Reserved 16.8 MB disk2s1
2: Apple_APFS Container disk3 4.0 TB disk2s2
There it was. A tiny 16.8 MB Microsoft Reserved partition the Microsoft Windows fingerprint. Samsung ships T7 drives ‘cross‑platform’. They arrive factory‑formatted as exFAT for Windows compatibility.
When Time Machine reformats an exFAT volume to APFS, it:
- Replaces the selected partition
- Does NOT wipe the entire physical disk
- Leaves unrelated
GPTentries intact
So we ended up with:
APFScontainer sitting on top of- A hybrid
GPTlayout - Containing a Windows MSR artifact
This wasn’t the first time I’d seen odd behavior from the same model drive under Tahoe. On a separate occasion, file transfers from a Samsung T7 — already formatted as APFS — would intermittently fail. At the time, I attributed it to a flaky cable, which is statistically the usual suspect. But in hindsight, that drive had also been reformatted at the volume level rather than the physical device level. Given what we now understand about Tahoe’s stricter interaction with APFS containers and underlying GPT layout, it’s highly likely the earlier file transfer failures had the same root cause: a hybrid partition map left intact beneath an otherwise valid APFS container.
Key Findings
- The Samsung T7 shipped with a Microsoft Reserved (MSR) partition, typical of factory cross-platform formatting.
- When Time Machine reformatted the disk from exFAT to APFS, it only erased the exFAT partition.
- The Microsoft Reserved partition remained in the GPT layout.
- The APFS container was therefore sitting on a hybrid GPT structure.
This caused:
fs_snapshot_listto return “Operation not supported”- Time Machine to fail during destination snapshot validation
- Backup to halt at “Preparing”
Once the entire physical device was erased via:
diskutil eraseDisk APFS TimeMachine GPT disk2
The (correct) layout became:
/dev/disk2 (external, physical):
#: TYPE NAME SIZE IDENTIFIER
0: GUID_partition_scheme *4.0 TB disk2
1: EFI EFI 209.7 MB disk2s1
2: Apple_APFS Container disk3 4.0 TB disk2s2
No Microsoft Reserved partition remained.
Backup then proceeded normally.
CONCLUSION
The failure was caused by a residual Microsoft Reserved (MSR) partition left from factory formatting.
Time Machine reformats selected volumes, but it does not necessarily wipe the entire physical disk. Modern macOS versions (Big Sur → Sonoma → Tahoe) expect clean APFS snapshot support at the container level.
With a hybrid GPT layout present, destination snapshot enumeration failed:
fs_snapshot_list failed: Operation not supported
After fully erasing the physical device and rebuilding a clean GUID + APFS structure, Time Machine operated normally.
FINAL DETERMINATION
This was not:
- A permissions issue
- A corrupted snapshot on the internal disk
- An
APFSrole misconfiguration - A hardware failure
It was a factory Windows GPT artifact left beneath an otherwise valid APFS container.
Erase the physical disk — not just the volume.
How Time Machine Actually Broke
Modern Time Machine is not a simple file copier; it is tightly integrated with APFS and depends on snapshot semantics. When a backup begins, it interrogates the destination container, attempting to enumerate and validate snapshot capability through APIs such as fs_snapshot_list(). If the APFS container sits on a clean Apple GUID partition map, enumeration succeeds and the backup proceeds. But storage is layered — an APFS volume inside a container, inside a physical store, inside a GPT map — and if that lowest layer contains foreign artifacts like non‑Apple GPT entries, Microsoft Reserved slices, or hybrid remnants, snapshot enumeration can fail.
The kernel responds:
Operation not supported
Because the container metadata and physical layout do not align with the snapshot support configuration macOS expects.
This is subtle. It is not documented as:
“Time Machine fails if MSR partition exists.”
The partition map was dirty. APFS is layered. Snapshot enumeration travels down the stack. If the lower layer smells like Windows, Tahoe refuses to play.